This policy applies to orders placed with MAISON VERAS SDN. BHD. for household furniture, storage racks, plastic chairs and stools.
Delivery Area and Charges
Delivery availability, freight charges and available delivery methods are displayed at checkout or confirmed with you before dispatch. Service coverage and charges may vary according to the delivery address, product size and order requirements.
Dispatch and Delivery Time
Orders are processed after payment and order details are confirmed. Delivery timing depends on stock availability, delivery location and the selected logistics arrangement. Large or bulky furniture may require a coordinated delivery appointment.
Receiving Your Order
Please provide a complete, accessible delivery address and a contactable recipient. Inspect the parcel or item at delivery and notify us promptly if there is visible damage, a missing item or an incorrect item.
Delays and Changes
We will keep you informed of material delivery changes. Events outside our reasonable control, including carrier delays, weather, access restrictions or incorrect address details, may affect delivery timing.
Contact
MAISON VERAS SDN. BHD.
Address: 134, BLOK F, JALAN PJS 5/11, TAMAN DESARI, 46000 PETALING JAYA, SELANGOR
Email: maisonveras@outlook.com